Privacy Policy

ULA Facial Boutique (“ULA,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect information when you visit ulafacialboutique.com, schedule an appointment, purchase a product or gift card, communicate with us or otherwise interact with our business.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you:

• Schedule, change or cancel an appointment;
• Complete a website or consultation form;
• Purchase a service, product, package or gift card;
• Join our email or text-message list;
• Contact us by telephone, email, text message, social media or through our website;
• Participate in a promotion, event or survey; or
• Receive a consultation or skincare service.

The information collected may include:

• Your name;
• Email address;
• Telephone number;
• Mailing or billing address;
• Appointment history;
• Service and skincare preferences;
• Purchase and transaction information;
• Communications with ULA;
• Marketing preferences; and
• Information you voluntarily provide concerning skincare goals, allergies, sensitivities, medications, health history or treatment considerations.

Please do not submit urgent medical concerns or highly sensitive medical information through a general website contact form, social-media message or unsecured email.

2. Payment Information

Payments may be processed through third-party payment processors, online booking platforms or point-of-sale providers.

ULA generally does not directly store complete credit-card numbers. Payment information is collected, processed and secured by the applicable payment provider according to its own terms and privacy practices.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol address;
• Browser and device type;
• Operating system;
• Pages viewed;
• Links selected;
• Referring website;
• Approximate geographic location;
• Date and time of access; and
• Website interaction and performance information.

We may collect this information through cookies, pixels, analytics software and similar technologies.

4. How We Use Information

We may use information to:

• Schedule and manage appointments;
• Confirm, modify or cancel bookings;
• Provide skincare consultations and services;
• Process payments and purchases;
• Administer packages, memberships and gift cards;
• Send appointment confirmations and reminders;
• Respond to questions and client-service requests;
• Personalize services and product recommendations;
• Maintain client, appointment and transaction records;
• Send promotional communications when permitted;
• Measure and improve our website, services and marketing;
• Protect against fraud, misuse, security threats and unlawful activity;
• Enforce our policies and agreements; and
• Comply with applicable legal, licensing, tax, insurance and regulatory obligations.

5. Email Communications

When you provide your email address, we may send you:

• Appointment confirmations;
• Appointment reminders;
• Receipts;
• Service-related notices;
• Responses to inquiries; and
• Promotional or educational communications.

You may unsubscribe from promotional emails by selecting the unsubscribe link in the applicable message.

Unsubscribing from promotional emails will not prevent us from sending transactional or service-related communications regarding an appointment, purchase or existing client relationship.

6. Text Messages

When you separately consent to receive text messages, ULA may send appointment reminders, service communications or promotional messages to the mobile number you provide.

Consent to promotional text messages is not a condition of purchasing any product or service.

Message and data rates may apply. Message frequency may vary.

You may reply:

• STOP to discontinue promotional text messages; or
• HELP for assistance.

Stopping promotional messages may not prevent necessary individual or transactional communications concerning an appointment you requested.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Operate website features;
• Remember user preferences;
• Understand website traffic;
• Evaluate advertising and marketing performance;
• Improve usability;
• Diagnose technical issues; and
• Protect website security.

You may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect the operation of parts of the website.

Third-party booking, payment, analytics, advertising or social-media providers may use their own cookies or similar technologies according to their respective privacy policies.

8. How We Disclose Information

We may disclose information to service providers that assist us with:

• Appointment scheduling;
• Payment processing;
• Website hosting;
• Website analytics;
• Email communications;
• Text messaging;
• Customer support;
• Marketing;
• Accounting;
• Insurance;
• Legal compliance; and
• Information security.

We may also disclose information:

• When required or permitted by law;
• To regulators, courts or law-enforcement authorities;
• To prevent fraud, harm or unlawful activity;
• To enforce our policies or agreements;
• In connection with a merger, financing, sale or transfer of the business; or
• When you direct us or provide consent.

ULA does not sell personal information for money.

Certain third-party analytics or advertising activities may be considered “sharing,” “targeted advertising” or a similar activity under some privacy laws.

9. Skincare and Health-Related Information

You may be asked to provide information about allergies, sensitivities, medications, recent procedures, health history or other factors relevant to determining whether a skincare service is appropriate.

ULA Facial Boutique provides cosmetic skincare services. Unless expressly stated otherwise, ULA is not acting as your physician, dermatologist or other medical provider.

Information collected by ULA may not be protected under the Health Insurance Portability and Accountability Act, commonly known as HIPAA.

Do not rely on the website, email, social media or text messaging for emergency medical assistance. Contact a qualified healthcare provider or emergency service when appropriate.

10. Data Retention

We may retain information for as long as reasonably necessary to:

• Provide services;
• Maintain appointment and transaction records;
• Satisfy tax, insurance and regulatory requirements;
• Resolve disputes;
• Prevent fraud; and
• Enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

11. Information Security

We use reasonable administrative, technical and organizational safeguards intended to protect information under our control.

However, no website, electronic transmission, payment platform or information-storage system can be guaranteed to be completely secure.

You are responsible for protecting any account credentials and notifying us if you believe your information has been accessed or used without authorization.

12. Your Privacy Choices

Depending on applicable law, you may request that we:

• Provide access to certain personal information;
• Correct inaccurate information;
• Delete certain information;
• Provide a copy of certain information; or
• Limit certain uses of your information.

These rights may be subject to identity verification, legal exceptions and limitations based on the size and activities of our business.

To submit a privacy request, contact us using the information provided below.

13. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

A parent or legal guardian must schedule and authorize services for a minor. Additional consent requirements may apply before a minor receives a service.

14. Third-Party Websites

Our website may link to third-party websites or platforms, including booking, payment, social-media, mapping or product-provider websites.

ULA does not control and is not responsible for the privacy, security, accessibility or content practices of third parties.

You should review the policies of any third-party service before providing information through it.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The revised version will be posted on this page with a new effective date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.

16. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

ULA Facial Boutique
Margate City, New Jersey
Email: Ula@UlaFacialBoutique.com
Phone: 609-513-0343